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Fee per free ticket Free Free Free Free
Payment processing Card (free), PayPal, Klarna Card (free), PayPal, Klarna Card (free), PayPal, Klarna
Fee for paid tickets Custom
Sales essentials
Public events
Private events
Unlimited events
Ticket buyer checkout
Digital, printed and mobile tickets
Registration transfers
At-the-door sales via app
Collect donations
Absorb ticket fee / pass on ticket fee
Multiple ticket types
Recurring events
Booking questions
Customiseable order confirmation email
Reserved seating
Organiser T&Cs
Product training
Event promotion
Mobile/desktop purchase flows
Billetto web & mobile app listing
Fully SEO-optimised event page
Access codes
Expired order emails
Email campaigns
Social share features
Your own website widget
Upload your own image to PDF ticket
Sales & operations tracking
Sales data
Audience insights
Detailed sales reports
Transaction reports
iOS & Android Organiser app
Google Analytics integration
Self-service tracking pixels
On-site & check-in
Ticket scanning via app
Attendee check-in via app
Team access & permissions
On-site consultation & support
Rental equipment for box office & scanning
Payment with all major credit cards
Mobile payments (PayPal)
E-invoice payments
Secure payment processing
Payout by direct bank deposit
Get payouts before your event
Online help centre
Ticket buyer email support
Organiser email support
Organiser phone support
Customer Success Manager
Billetto promotion
SEO-optimised pages
Billetto newsletter On request On request
Social media re-marketing On request On request
Dedicated Billetto newsletter On request
Dedicated front-page banner On request
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Have a question?

Frequently asked questions

When will I receive the ticket proceeds from my event?

The payment of revenue from your ticket sales will be processed within 3-5 working days after your event ends. Once Billetto has processed your payment, your bank will need to accept the incoming transfer of revenue. The time your bank takes to process your payment is entirely at your bank's discretion. In some instances, this can take up to an additional 5 working days.

How do I refund tickets for my guests?

You can refund orders via the "Manage Events" page. You will need an email address, name, or order number from your ticket buyer (they should have received the order number in the ticket confirmation email).

What payment methods are available on Billetto?

We accept a variety of different credit cards: JCB, American Express, MasterCard, Visa, and Visa Electron. Additional payment methods may be available to you, depending on your country.

How can I add access codes to tickets?

If you need to create tickets with a special offer, a discounted price, or to simply hide certain tickets from the general public using a password, access codes are the solution. When you add an access code to a ticket, that ticket becomes invisible to visitors without the code. Guests who know the access code can reveal the ticket by clicking on "Get Tickets" and entering the code into the "If you have a code, enter it here" box.

How do I add a ticket link to my Facebook Event?

If you have already published an event on Billetto, simply copy the event link and paste it into the "Tickets" section of your Facebook event.

What are the ticket types I can create?

Currently you can choose between 7 ticket types in Billetto: Paid Ticket, Free Ticket, Donation, Merchandise, Sign-up, Voucher, and Box Office Collection.