The Queen’s Nursing Institute Annual Conference
Monday 23rd and Tuesday 24th September 2019
Royal College of General Practitioners, 30 Euston Square, London NW1 2FB
Healthcare in the Community
Day 1: Voice to Action
Day 2: Excellence in Action
The QNI Annual Conference 2019 will be taking place on Monday 23rd September 2019 and Tuesday 24th September 2019 at The Royal College of General Practitioners (RCGP). We are now putting together the programme which is looking very exciting. Please see our FAQs below for any queries you may have.
Do I have to attend both days?
No - You can book to attend one or both days.
How much does it cost to attend?
Early bird rate: £175 per day (ends 31st May 2019)
Queen’s Nurse rate ONLY: £125 per day
Standard delegate rate: £199 per day
I’m a Queen’s Nurse – is there a reduced rate for me?
If you are a Queen’s Nurse you are entitled to a special delegate rate.
If you have any queries please email email@example.com
Is VAT included in the price?
Our charity is not VAT registered, therefore VAT is not applicable.
Are you able to invoice my employing organisation to book my delegate place?
We would prefer the booking to go through Billetto but if this is going to be a problem we would be able to invoice your employing organisation.
Please note, there is a £15 admin fee per invoice which is non-refundable.
Is it possible to cancel my delegate place at the QNI Annual Conference?
As per our terms and conditions, our cancellation policy is as follows:
Refunds and Cancellations
Tickets may be refunded up to two calendar months prior to the conference, minus a £15 non-refundable administration fee. No refunds will be given after this time. To request a refund for invoice please email firstname.lastname@example.org .
Online bookings without the insurance option
Tickets may be refunded up to two calendar months before the conference. No refunds will be given after this time. To request a refund for invoice please email email@example.com.
Online bookings with the insurance option
Please note the QNI will not offer any refunds up to two calendar months prior to the conference. Therefore, if you decide to purchase the insurance option with Billetto during the booking process, you will need to liaise with Billetto’s insurers directly (not with the QNI).
Cancellations for non-attendance on the day of the conference are not available.
When will I receive confirmation of my booking and the joining instructions?
You will receive a receipt as well as confirmation of your booking (via Billetto) as soon as you have made the payment.
In addition, you will receive an email from us four weeks prior to the event to ask you to select which parallel seminar session you would like to attend.
Further instructions will be sent to you 14 days prior to the event. The instructions will include details of the venue, directions and the key timings of the day.
If you have not received the necessary documentation, please email firstname.lastname@example.org
Is it possible for a colleague to attend in my place?
If you would like to make any changes to your booking you will need to notify The QNI Team at email@example.com about the changes as soon as possible and before the event. Please remember, if you make a change only a few days before the event, we will not be able to change the name on our printed materials.
If you have purchased the early bird rate or the standard ticket, please email us with the following information: new delegate’s name, job title, employing organisation, telephone number, email address and any special requirements they may have.
If you have made a booking under the Queen’s Nurse delegate rate this is only transferable to another Queen's Nurse (unless you/your colleague pays the additional delegate fee). You will need to send us the new delegate’s name, job title, employing organisation, telephone number, email address and any special requirements they may have.
I am booked to attend an event, where can I find the venue information?
The conference will be held at the Royal College of General Practitioners. For more information about the venue and to see a map please visit their website http://www.rcgp.org.uk/information-for-patients/contact-us.aspx
Delegates are responsible for their own travel and accommodation arrangements.
The RCGP offers 41 ensuite bedrooms; although the rooms are normally reserved for RCGP members, they will offer this to delegates should they have availability. For more information please visit RCGP’s website http://www.rcgp.org.uk/rooms-for-hire/accommodation-at-30-euston-square.aspx
If you are unable to book a room with the venue there are a number of other hotels near Euston Station.
If you have any dietary requirements please let us know when you are making the booking.
The venue is fully accessible. If you have any access requirements please let us know when you are making the booking.
If you have any questions please email firstname.lastname@example.org
Post event information
Will I be able to access speakers’ presentations?
This option is not available.
How do I get a Certificate of Attendance?
Certificates of Attendance will be available after the conference.
I still need help!
If you have any queries please email email@example.com or call 020 7549 1400 and we will be happy to help you.
Please note, places are offered on a first-come-first-served basis.
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