Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Course Overview:

This course provides a practical and structured understanding of negotiation principles, helping you navigate discussions confidently in NGO and community-based environments. You will explore preparation techniques, communication strategies, and methods for building mutually beneficial agreements. Through scenario-driven learning, you will gain clarity on how to manage interests, handle objections, and reach outcomes that support your project goals. By the end of the program, you will feel more skilled in approaching negotiations with clarity, confidence, and purpose.

Learning Objectives:

By the end of the course, you will:

• Understand core negotiation principles relevant to NGO and community work.
• Prepare strategically for discussions and agreements.
• Communicate effectively to build rapport and trust.
• Navigate objections and conflict with more confidence.
• Create fair and sustainable agreements that support project goals.
• Apply negotiation models to real NGO scenarios and partnerships.

Target Audience:

NGO staff, program heads, and leaders.

Why is it right fit for you:

This course is designed to strengthen your ability to negotiate confidently in dynamic and mission-driven environments. It provides a clear and practical approach to handling discussions in community projects, partner collaborations, and internal decision-making. The learning experience focuses on real NGO scenarios to ensure immediate application at work. Our training combines expert guidance with interactive learning, helping you build confidence through structured practice. You will leave with tools you can use right away to support more effective and collaborative outcomes.

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Agenda:

Module 1: Foundations of Negotiation

• Understanding negotiation in NGO and community contexts
• Interests vs. positions
• Common negotiation styles
• Activity

Module 2: Preparation & Strategy

• Setting negotiation goals
• Understanding stakeholder motivations
• Gathering information for discussion
• Case Study

Module 3: Communication Techniques

• Effective questioning and listening
• Building rapport and trust
• Communicating confidently under pressure
• Role Play

Module 4: Managing Conflict in Negotiations

• Identifying triggers and barriers
• Staying neutral and objective
• Turning conflict into collaboration
• Activity

Module 5: Bargaining & Agreement Building

• Creating options and alternatives
• Making and receiving offers
• Determining acceptable outcomes
• Case Study

Module 6: Overcoming Obstacles

• Handling objections and resistance
• Reframing conversations
• Maintaining control during difficult moments
• Role Play

Module 7: Ethical & Sustainable Negotiation

• Fairness, transparency, and accountability
• Balancing power and influence
• Creating long-term relationships
• Activity

Module 8: Practical NGO Negotiation Scenarios

• Negotiating partnerships
• Community discussions and field negotiations
• Internal negotiations with teams and donors • Case Study