Hotel & Resort Innovation Expo
Hotel & Resort Innovation Expo
Location
Date
Description
The Hotel & Innovation Expo is the UK's leading business event for hotel and resort innovation. Taking place in September 2026 at ExCeL London, it brings together hotel professionals, industry leaders, and cutting-edge technology providers under one roof.
Designed for those working across hotels and resorts, the expo showcases the latest innovations shaping the future of hospitality — from guest experience solutions and operational technology to sustainability and design trends. It's the ideal platform to network with decision-makers, discover new suppliers, and stay ahead in a rapidly evolving industry.
As part of the growing cluster of Fortem Events hospitality expos at ExCeL London, this sits alongside the Food Service Industry Expo and Hospitality Tech Expo, making September 2026 a landmark moment for the entire UK hospitality sector.
🌐 Find out more and register at hotelinnovationexpo.co.uk
Organiser
Venue
Excel London, Royal Victoria Dock, E16 1XL London
FAQ
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I have not received my Hotel & Resort Innovation Expo ticket via email. What should I do?
The first thing to do is check your spam/junk filters and inboxes. Your Hotel & Resort Innovation Expo tickets were sent as an attachment and can be thought of as spam by some email services. Alternatively, you can always find your Hotel & Resort Innovation Expo tickets in your Billetto account that you can access in the browsers or the dedicated Billetto app. For more help with this, read here.
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I wish to cancel my Hotel & Resort Innovation Expo ticket and receive a refund. What should I do?
The approval of refunds is entirely at the event organiser’s discretion, and you should get in contact with the event organiser to discuss what options are available to you. To get in touch with the event organiser, simply reply to your order confirmation email or use the "Contact organiser" form on the organiser's profile. For more help with this, read here.
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I have registered on the Hotel & Resort Innovation Expo waiting list, what happens now?
If more tickets become available you will be notified (by email) amongst others who have joined the list. Purchasing is on a first-come first-serve basis. For more information, read here.
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Where do I find a link to an online event?
Check your order confirmation page or order confirmation email. Usually, the organiser of the event provides the details in the order confirmation email or they might send you a follow-up email with a link to their online event. You might also want to read the event description on Billetto where an event organiser should describe how to join the Hotel & Resort Innovation Expo event online. For more information on this, read here.
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What is refund protection and why would I need it?
Refund Protection provides you with the assurance that if unforeseen and unavoidable circumstances interfere with your ability to attend an event you can claim a refund. For more information on this, read here.
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