There are a lot of ticketing systems on the market. So today we’re going to help you find the best ticketing app for your next event.
We know you have a million other things to work on, so we’ve done the heavy lifting for you. There are still some questions we can’t answer for you, however.
The best ticketing app for you will depend on:
- What kind of event you’re organising
- The size of your business and team
- How important customer service is to you
- Whether mobile access is a must
- How much you’re willing to pay
With that in mind, let’s have a look at some of the most important features you should look out for.
1. User-friendly interface
It’s a real time-saver if you don’t have to learn a complex system. That’s why you should consider the user interface when you choose your ticketing app. You have more important things to focus on—like selling the tickets!
Branding is essential if you want to stand out from the crowd. That’s why it’s useful if your ticketing app allows you to customise the look and feel of your event listing. It’ll make your event more memorable, which is important in a world full of distractions.
Most ticketing apps will take a cut from each ticket you sell. But some apps opt for a flat monthly fee regardless of how many you sell.
Yet others will allow you to create free events without having to pay any fees at all. Finally, you’ll also see some apps that allow you to pass on the ticket fees to your customers.
4. Social media integration
Social media marketing is an integral part of most events. That’s why you should make sure that your ticketing app integrates with Facebook and other platforms. It will reduce the steps your guests need to take to buy a ticket.
5. Customer service
Hopefully, nothing will go wrong, but in case it does…you’ll want someone ready to help. Technical problems can cost you a lot of money in ticket sales.
Find a ticketing app that offers great customer service. It’s even better if you can easily reach them via email, live chat, and phone.
6. Data collection and reporting
Data helps you improve your organising and marketing efforts. Not all ticketing apps offer detailed reporting. Find out exactly what you get with each one. Some apps will give you real-time data, which can be very useful once the event has kicked off.
7. Other features
All ticketing apps have something that makes them unique. When you browse around, have a look at the features that make the app stand out.
Some of the additional features you’ll come across are:
- Fundraising capabilities: allows you to accept donations
- Seat selection: allows attendees to choose their seats in advance
- Responsive design: works flawlessly on all mobile devices
- Video tutorials: shows you exactly how to use the ticketing app
The features you need will largely depend on your specific event. Write down the things you can’t live without and choose your ticketing app accordingly.
What are the best ticketing apps?
Although all ticketing apps allow you to sell tickets, some offer features that make them unique. These include different price structures and customisation options.
Here are some of the most popular ticketing apps:
Accelevents offers a custom ticketing experience. But their platform also integrates a series of fundraising tools. These tools include donation pages, text-to-donate functions, and silent auctions.
Billetto has a full range of ticketing capabilities. You can customise both your listing and your tickets. In addition to paid tickets, you can sell food or merchandise vouchers and accept donations. You can also make your event private and generate secret codes.
In addition to ticketing, Bizzabo allows you to create a landing page and email your attendees. You’ll be able to access detailed reports so you can optimise your marketing with the relevant data.
One of the biggest selling points of Brown Paper Tickets is their 24/7 multilingual customer service. The other big plus is the absence of fees for organisers.
Eventbee is a very flexible cloud-based ticketing system. It’s easy to get started because you can simply log in using your Facebook details. Time to get really social with your event organising!
Eventbrite is known for its focus on user preferences. It caters to each individual user’s taste and allows organisers to sell tickets easily. Your own experiences as an attendee can quickly be applied to creating your own events.
Eventjoy is another site that doesn’t charge event organisers any service fees. The platform is mainly geared towards mobile use. They’ve also recently formed a partnership with Universe (see #16).
Picatic is known for being very user-friendly, but their customer service is still always ready to help. Their Picatic Anywhere feature enables your guests to pay you directly without using any third parties.
9. Seat Advisor
Seat Advisor is a veteran in the ticketing app industry. One of the best features is SeatMaps, which shows you the view from the seat you’ve chosen. It’s also in the cloud so you won’t have to install the app.
If you’re new to ticketing apps, then Ticketbud is a good place to start. Their user interface is very easy to understand. You also have free reign to decide how you want to get paid for your tickets.
TicketLeap pride themselves on offering a complete ticketing system. That means you can manage every aspect of your event from within the app. The most quirky aspect is their selfie ticket function.
ThunderTix is a good option if you’re working with a bigger team. The app gives you unlimited logins so everyone can access the ticketing system. You also get paid in real-time!
TicketSource is a bit similar to Eventbrite. It’s very straightforward to get your head around. You can also create a free event without having to pay a fee. Paid events will still incur a small cost.
14. Ticket Tailor
TicketTailor has come up with a fee system that sets them apart from other apps. You don’t pay a percentage on each ticket. Instead, you pay a flat monthly fee starting at £19.
15. Tonic Ticketing
If you’ve ever used DesignMyNight, then you might have heard of Tonic Ticketing. This app is specifically designed for B2B events and has received very good reviews online.
One of the most impressive features of Universe is that you can embed it directly into your own website. It also offers flexible branding options to make your event unique.
There are a lot of ticketing apps for you to choose from. But the choice becomes much easier if you narrow down your search.
Remember to look for the following features:
- User-friendly interface
- Customisation options
- Pricing structures
- Social media integration
- Customer service
- Reporting capabilities
- Unique features you can’t live without
Your choice should depend on what you need to make your event a success.